RioLeaf Ltd.
Effective Date: 01-07-2025

At RioLeaf Ltd., we are committed to protecting the privacy and personal data of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, share, and safeguard your personal information in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of information:

– Personal Information

  • Name

  • Company Name

  • Address

  • Email Address

  • Phone Number

  • Tax Identification or Business Registration Information (if applicable)

– Order & Transaction Details

  • Product preferences

  • Order history

  • Payment information (handled securely via trusted third-party gateways)

– Website Usage Data

  • IP address

  • Browser type

  • Location data

  • Device information

  • Pages visited (via cookies and analytics tools)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Respond to your inquiries or service requests

  • Manage billing and payments

  • Improve our website, services, and customer experience

  • Send important service updates or promotional offers (only if opted in)

  • Comply with legal obligations and contractual requirements

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted third parties only when necessary:

  • Shipping and logistics partners (for order delivery)

  • Payment processors (to complete secure transactions)

  • Legal authorities, if required under applicable law

Data Protection & Security

  • All personal data is stored on secure servers.

  • We implement encryption, firewalls, and access control protocols.

  • Payment details are not stored on our servers and are processed via secure third-party gateways.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

  • Understand website traffic

  • Store user preferences

  • Provide personalized content

You can disable cookies in your browser settings, but some features may not function properly.

Your Rights

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (for marketing communications)

  • Lodge a complaint with your local data protection authority

Data Retention

We retain your personal data only as long as it is necessary for business, legal, or contractual purposes. After that, it is securely deleted or anonymized.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.